How to Fix Continuous Restart Problem After Installing Service Pack 3
Posted on May 24th, 2008 in Windows Service Packs) by admin |
Tagged Under : Continuous Restart Problem After Installing Service Pac, Restart Problem Service Pack 3, service pack 3
We had reported a relentless restart problem on AMD PCs after installing the service pack 3 for XP. It was due to a driver incompatibility arose due to use of intel images for AMD machines. The following are two solutions to the problem.
HP solution for XP SP3 Restart Bug:
* Boot Computer in Safe Mode
* Use Windows Explorer to browse to C:\Windows\System32\Drivers
* Right-click intelppm.sys and rename it to XXXintelppm.syx
* Restart Windows
If the computer is unable to boot into safe mode do the following:
* Press F8 during startup and load the Microsoft Windows Recovery Console
* Type the number that corresponds to your Windows installation
* Log in as an administrator
* Type cd c:\windows\system32\drivers at the command prompt
* Type rename intelppm.sys XXXintelppm.syx
* Restart Windows
The Microsoft fix for the Windows XP Service Pack 3 Restart Bug:
* Boot the Computer into Safe Mode
* Press Windows R, type regedit, hit enter
* Go to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Intelppm
* right-click the Start entry in the right pane and select modify
* Enter 4 in the Value Data box
* Close regedit, restart the computer